Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help section incorporated into your Web Hosting Control Panel offers a selection of help articles and regularly asked questions. Aimed toward solving any common problem that you might possibly come across, they are compiled by our support team of skilled technicians.

  • Top quality support service

  • Video Tutorials

  • For people who prefer to discover how to resolve a common problem by watching a training video, we have added a compilation of video tutorials to our Web Hosting Control Panel. All the videos are concise and easy to grasp. They offer visual presentations of different web site management actions.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7 customer support service and a sixty–minute response time guarantee. Our practiced technical support engineers will be at your disposal 7 days a week to reply to your enquiries and to resolve any issue that you might come across. Just submit a client support ticket from the Help Center and we’ll respond back to you right away.