Many people who start using their very first web hosting account, or change companies, normally have questions regarding how specific things are completed or run into complications when setting up various things such as emails, site settings, and so on. That is the reason why, a lot of web hosts have compiled documentation with the most common questions and problems so as to help their clients get info swiftly and easily. As a result, the client care staff representatives can devote more time to actual problems that some clients may be experiencing, because the solution for the smaller things will be available on the World Wide Web and customers will be able to solve them without contacting the help desk staff. Having comprehensive documentation is truly important, particularly for new customers with zero experience, since the web hosting service entails loads of functions and lots of people can become confused about what action to take. A good knowledge base can both help you do the things that you want and become aware of how the web hosting service functions in general.
Extensive Online Documentation in Website Hosting
If you purchase a website hosting plan through our company, you will be bestowed with access to our thorough online help documentation where you will find info on more or less everything connected to our web hosting plans. The topics cover anything from how to create an e-mail address on your smart phone, to how to accomplish various things using an .htaccess config file. The articles themselves are written in an easy-to-understand fashion and offer step-by-step guides on how to execute a particular task in your Hepsia Control Panel. You can also find information that is not directly connected with Hepsia, for example one that concerns online apps on your desktop PC. The full collection of articles will be available in the Control Panel’s Help section, but those that are applicable to a particular Control Panel section can be accessed on the spot. Since we’ve covered as many topics as possible, you will be able to get to know de facto everything connected with your account.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers include an elaborate online article archive where you can find any information that you may require about our web hosting services or about the Hepsia Control Panel that we use. We have created it on the basis of the feedback that we’ve collected from our customers through the years and, as a consequence, our articles cover particular problems that you might come across and present the best way to resolve them, for example receiving a 500 Internal Server Error message or being unable to send emails from your PC even though you have the right outgoing mail server settings. The articles are available in every section of the Control Panel and you can consult them whenever you need. They can help you expand your knowledge not only about our services, but also about the hosting realm in general, as they offer comprehensive guidelines and general info such as what file access permissions or cron jobs are.